At WPGPLCloud.com, we aim to maintain complete transparency with our customers. Since we sell digital products (GPL-licensed WordPress themes and plugins), please read our Refund & Cancellation Policy carefully before making a purchase.

By purchasing from WPGPLCloud.com, you agree to the terms outlined below.

Digital Products – No Physical Shipping

All products sold on WPGPLCloud are digital downloads. No physical items are shipped.

Once a digital product is delivered or made available for download, it is considered used and accessible, and therefore refund requests are handled strictly as per this policy.

Refund Policy

Refunds may be considered only under the following circumstances:

• The product file is corrupt or not downloadable
• The product does not work as described, even after reasonable troubleshooting
• Duplicate payment made for the same product

In such cases, customers must contact us within 24–48 hours of purchase with proper details.

Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after purchase
• Lack of technical knowledge or compatibility issues with your hosting, theme, or WordPress setup
• Failure to read product description properly
• Requests for refunds due to missing license keys or premium subscriptions
• Downloaded products already accessed successfully

Cancellation Policy

Since all products are digital and delivered instantly, order cancellations are not possible once the purchase is completed.

Please ensure you review the product details carefully before making a payment.

Refund Process

If your refund request is approved:

• Refunds will be processed to the original payment method
• Processing time may take 5–7 business days, depending on the payment gateway or bank

Chargebacks & Disputes

We encourage customers to contact us directly before raising any chargeback or payment dispute. Unnecessary chargebacks may lead to account restrictions.

Important GPL Disclaimer

WPGPLCloud sells GPL-licensed WordPress themes and plugins. We do not provide license keys, official developer support, or premium accounts from original authors. All trademarks belong to their respective owners.

Policy Updates

WPGPLCloud reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

Contact Us

For refund-related questions or concerns, please contact us at:

Email: support@wpgplcloud.com

Thank you for shopping with WPGPLCloud.com.